Returns & Satisfaction Guarantee

At Savannah’s Candy Kitchen, we take pride in our handmade Southern treats and want you to be completely satisfied with your order. If you're not delighted with your purchase, please contact us within 15 days of receipt so we can make it right.

Return Process

• 1.
  Contact Customer Care

  Reach out to our team via phone or email with your order number and any details regarding your concern.

• 2.
  Provide Proof of Purchase

  To help us process your request quickly, please provide your order confirmation or a photo of the product received.

• 3.
  Resolution Options

  Depending on the issue, we will offer a replacement of your fresh sweets, a store credit, or a full refund.

• 4.
  Processing Your Request

  Once approved, refunds are typically processed back to your original payment method within 5 to 7 business days.